Sales Advisor

Advertiser
BT
Date Posted
8th December 2018
Reference
600216782
Sector
Customer Service
Location
North Lanarkshire
Benefits
Excellent Salary +Benefits
Salary
Negotiable

Business Sales Advisor - Glasgow

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

Superfast broadband. BT mobile. TV and HD sport. At BT, we're using the power of communications to make a better connected world. For each other, for our customers, for society and our communities. And we need your help to make it happen.

What you'll be doing

You'll be joining a new team in our thriving Glasgow office, talking to customers, exploring new sales opportunities and keeping them connected to our products and services. You'll be a people person, using your knack for sales to get new customers to sign up and encourage existing ones to stay with us. You'll also cross-sell our BT and EE services - that means Broadband, Mobile and Cloud Phone, to name a few. So a good understanding and genuine passion for our products definitely helps. This is a vital role in our Outbound calling campaign, speaking to small and medium-sized companies (SMEs) and being the voice to our business. We couldn't do it without you.

Engaging and delighting customers will come naturally to you, so you can provide an effortlessly first-class service to our customers, every time. You'll embody our values, share your learnings and also contribute to the wider performance of your team. You'll have an eye for detail which makes entering data and customer details into databases a breeze.

To be the best, you'll:

  • Have a proven track record working in a sales environment (face to face or over the phone)
  • Be experienced using a PC, including Word, Excel and Microsoft Outlook (email)
  • Be highly self-motivated, ambitious and focused on delivering great customer service
  • Be flexible with the ability to self-manage
  • Have an excellent telephone manner

Why choose us?

We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart, we're a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers.

Today, in this fast changing, always on, digital world, our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism, and resilience to help propel us forward, we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers. If that's you, and what you're looking for. We'd love you to be part of our future.

To make sure you're looked after, we offer:

  • 22 days' paid annual leave (increasing incrementally to 30 days over 18 years)
  • A contributory pension scheme
  • Share save scheme
  • Free BT Broadband and discounts on BT products such as BT Mobile
  • Discounted retail vouchers
  • Childcare vouchers
  • Opportunity to buy extra holiday.

We value different perspectives, skills and experiences. We're creating an inclusive working culture where people from all backgrounds can succeed. That's why we welcome applications from all parts of the community.

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