Planning Associate - MDS Water

Morrison Utility Services
Date Posted
26th October 2018
£18000 Per Annum
£5,000 Per Annum
About The Role

Contract Type: Permanent - 23 hours

Salary: £18,000 part-time equivalent

Location: Swindon

Job Summary

An excellent opportunity has arisen for a Planning Associate within our Water Planning team in Swindon. The successful candidate will assist with the planning and administration of workloads for Data Collection and Sales Investigation Field Operatives, assisting in achieving their operational, commercial and customer service goals. The Planning Associate will carry out all aspects of scheduling, planning and reporting, supporting Team Leaders as required.

The successful candidate will be office based working within the Planning team in Swindon. The role is part time working Monday - Friday, 4pm-8pm and Saturday, 8am-4pm.

Key Responsibilities

• Working alongside a team of Planners to allocate and manage Data Collection and Sales Investigation field work through use of the meter reading system
• Manage workloads of the field employees to optimise resources, productivity and efficiencies of the Meter Readers.
• Accurate and timely completion of administrative tasks
• Manage and report on appointments
• Monitor and report work levels of field employees
• Maintain effective relationships with internal customers to ensure effective allocation of resource
• Deal with telephone enquiries from the field team
• Provide support to the Team Leader

The ideal candidates:

The successful candidate will be able to demonstrate the below competencies:

• Strong organisational and planning skills
• Excellent written and verbal communication skills
• Ability to work effectively to meet challenging targets
• Ability to react positively changing circumstances in the field whilst maintaining service levels
• Self-motivated and able to work independently
• Knowledge of Microsoft Office, particularly Excel is essential

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